View Supplier Responses to a Request

  • Updated

This article provides the steps to access and view the responses from suppliers after your Request or Tender has closed. You'll use this process after the Request's close time to begin your evaluation.

Prerequisites

  • You must be the Approver or have a similar role with access to the Request and its responses.

  • The Request or Tender must be closed (past the submission deadline).

Steps

  1. Access the closed Request from your list of Tenders or Requests.

  2. Click the green people icon to the right of the Request to view the response details.

  3. Click the Access Responses button to unlock the details of the Supplier submissions.

    • Important: Once you click Access Responses, you cannot re-open the Request for further submissions or lock the responses again.

Results / Validation

You have successfully unlocked and can now view the detailed supplier responses within the Request.

What's Next / Related

Limits & Notes

  • View responders while Request is open: You can view a list of suppliers who have submitted a response before the Request closes by clicking the green people icon. However, the response content remains inaccessible until the Request is closed and you choose to unlock them.

  • Viewing and Downloading Responses: Once you have unlocked the responses, you can view the details and download attachments. Use the following icons to access different information:

    • Phone icon: Click to view the Supplier’s contact details.

    • Download icon (below response): Download the entire response and all attachments from one supplier.

    • Documents icon: View/download individual documents attached to their response.

    • Magnifying glass icon: View the Supplier’s response details.

    • Download icon (top right): Download the full Request 'package,' which includes all Supplier responses.