This article explains the process a supplier follows to Decline to Respond to a request invitation, which notifies the buyer they will not be submitting a response.
Prerequisites
The supplier must be invited to a Request.
Steps
Access the Request: The supplier views the list of Requests or Tenders they have been invited to.
Decline the Request: They must click the red X button that appears to the right of the Request.
Provide Feedback: A new page appears where they can select a reason for declining from a dropdown box and optionally provide feedback.
Confirm Decline: They click on Submit and Decline to confirm their decision.
Results / Validation
Once a supplier declines a request:
The buyer is notified that the supplier will not be submitting a response.
The supplier will no longer receive email notifications for updates or reminders regarding the Request.
The Request moves into the supplier's Archived Requests section.
What's Next / Related
How Suppliers Reverse a Declined Request: Information on how a supplier can reverse their decision if they change their mind and decide to respond.
Limits & Notes
The decline decision is linked to the specific supplier account that performed the action.
If other colleagues from the same supplier organisation are also on the invitation list, they must manage the decline/response status for their own specific accounts.