How Suppliers Set Their Regions of Service for Public Tenders

  • Updated

This article is designed for Buyers to understand the process Suppliers follow to receive notifications for Public Tenders. Understanding this process can help Buyers manage expectations about the supplier pool for their Tenders.

Prerequisites

  • A Supplier must have an active account on the platform.

  • The Supplier must be registered on at least one of the Supplier Lists and Categories selected on the Public Tender.

Steps

A Supplier follows these steps to ensure they receive notifications for Public Tenders in their service area:

  1. Navigate to Settings.

  2. Select Options and Settings from the Settings menu.

  3. Locate the section titled Manage your Regions of Service for Tenders.

    • Note: This section also manages the Supplier's email notifications and Marketplace registration.

  4. Go through the list of geographical regions, which are typically separated by state.

  5. Select only the Regions of Service that their business is able to service or is interested in receiving Tender notifications for.

    • Tip: The Supplier can hover their mouse over each region for a list of suburbs/towns/areas covered.

  6. Click the Save these regions button at the bottom of the page.

Results / Validation

After the Supplier saves their regions, the system applies the selected Regions of Service to their account. The Supplier will now receive tender digest notifications for Public Tenders that match these regions, provided they also match the required Supplier Lists and Categories on the Tender.

What This Means for Buyers

When a Buyer creates a Public Tender, they select the Regions of Service they wish to open the Tender to. For a Supplier to be eligible to respond to that Tender, they must have selected at least one of those same regions in their account, in addition to matching the selected Supplier Lists and Categories.