How Suppliers Transfer a Supplier List to be Managed by another User

  • Updated

To transfer management of a Supplier List registration, the current Vendor Admin must request that the List Owner update the Vendor Admin for the company's profile on the list. This article outlines the process for a supplier to request this change.

Prerequisites

  • Audience: Supplier (specifically the existing Vendor Admin or a Colleague).

  • The person requesting the change must be registered on the supplier list as the Vendor Admin or as a Colleague to find the List Owner’s contact details.

  • It is considered best practice for the new Vendor Admin to be registered as a Colleague on the list before the transfer is requested.

Steps

  1. Locate the List Owner's contact details:

    • On the homepage, select Lists you're on under the Supplier Lists section on the left-side menu.

    • Click on the list name (in blue) to view the list’s details and relevant contact information.
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  2. Contact the List Owner:

    • Contact the List Owner using the provided phone number or email.
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  3. Request the update:

    • Ask the List Owner to replace the Vendor Admin with a new user.

Results / Validation

  • The List Owner (Super Admin or Panel Administrator) will update the Vendor Admin for the list registration.

What's Next / Related

  • Colleague Management: Suppliers Adding and Removing Colleagues

  • List Owner Action: Updating the Vendor Admin for a Supplier (for Panel Administrators)

  • External Article: VendorPanel - a Unimarket Company Supplier's Help Centre: Transferring a Supplier List to Someone Else

Troubleshooting

  • If the existing Vendor Admin has left the organisation and cannot access their account: Contact the List Owner or Support team for assistance.

  • Compatibility Requirement: For a colleague to be considered compatible for a MarketPlace transfer, they must have the same ABN and location on their account.

Limits & Notes

  • Suppliers cannot transfer the preferred supplier list to another user themselves in their accounts.

  • Supplier Lists act as a contract between suppliers and the list-owning organisation.

  • In some cases, suppliers can transfer MarketPlace supplier list to compatible colleague. Colleague should have same ABN, location on the account to be compatible

  • The only way a supplier can update the Vendor Admin themselves is by updating the profile and login information in the account from one person to another (if the new user does not already have their own account)