Suppliers setting up their Accounts

  • Updated

This article outlines the steps a Supplier takes to set up their account after a Buyer invites them to a Preferred Supplier List or after they request to register on a Public Marketplace list. This information helps Buyers understand and troubleshoot the registration experience from the Supplier's perspective.

Key Ideas

  • Trigger: The Supplier receives an email notification after being invited to register on a Preferred Supplier List or requesting to register on a Public Marketplace list.

  • Registration Prompt: If the email address does not have an existing account, the Supplier is prompted to follow a link in the email to register an account.

  • Account Creation: The Supplier clicks the Click here to get started link in the email notification.

  • Password Setup: The platform recognises the absence of an existing account and requires the Supplier to set a password.

  • Location and Timezone: After setting the password, the Supplier must set their location and timezone.

    • Location: This is the location used when Buyers search for Suppliers on a list and filter by distance.

    • Timezone: This is the timezone used to display the open and closing times for requests.

  • Profile Completion: The Supplier's next step is to enter all profile information, including name, position, contact details, and business information (description and size).

  • Successful Setup: Once the profile is complete, the account setup is successful.

What's Next / Related