This article provides the step-by-step instructions for Super Admins and Local Group Administrators to move a Buyer or Local Group Manager from one Local Group to another.

Prerequisites

• Role/Permission: You must be a Super Admin or a Local Group Administrator.

  • Super Admins can transfer any Buyer or Local Group Manager between any Local Groups.

  • Local Group Administrators can transfer Buyers and Local Group Managers only between the Local Groups they manage.

Steps to Transfer a User

1. Navigate to the Admin Tools menu and select Local Groups and Users. (This menu is available in the top menubar or on the homepage's left-side menu.)
   

2. Select the relevant Local Group to view the Administrators/Managers within it.
   

3. Find the user you want to transfer, click the blue arrow icon (options) to the right of the user, and select the Transfer user to a different local group option from the pop-up window.
   
   

4. Select the destination Local Group from the available options, and then click the Transfer button to confirm the action.
   

Results / Validation

• The user is now a member of the new Local Group.

• Important Note: If you transferred a Local Group Manager, they are automatically demoted to a Buyer upon transfer.

What's Next / Related

• Promote a User to a Manager or Administrator: If the transferred user was demoted from a manager, you can promote them again.

• Update a Buyer's Manager: After the transfer, you may need to update who is set to 'manage' the transferred user.

Limits & Notes

• Transferring a Local Group Manager to another Local Group will demote them to a Buyer. They can be promoted again after the transfer is complete.