This article provides the steps to send a message or update to suppliers who are currently participating in an open Request or Tender. Use this when you need to broadcast new information or clarification to all relevant suppliers.

Prerequisites

• You must have Buyer rights.
• The Request or Tender must be open.

Steps

1. Click the three vertical dots next to the open Request or Tender, and then select Edit this request from the pop-up options.
   
2. Navigate to the Save & Update step.
   
3. In the textbox titled Notify Suppliers of Changes?, enter your message to the suppliers.
   

4. To ensure all suppliers are notified, check the box next to Send to all.

   Note: If this box is not checked, the update will only be sent to suppliers who have read the request details. Suppliers who have declined to respond to your request will not be sent the update email.
    

5. Click the Save Changes button at the bottom of the page.
   

Results / Validation

An email containing your message is sent to the suppliers. The text will also be included in the Updates section within the Request Details (accessible to both Buyers and Suppliers by clicking the magnifying glass icon).

What's Next / Related

• Editing a Request or Tender

Limits & Notes

• Suppliers that have declined to respond to your request will not be sent the update email.